Privacy Policy

This Policy applies to information we collect through our websites, applications, SMS messaging programs, and related services (collectively, the "Service"). If you are a California resident, please also see our California Privacy Notice (CCPA/CPRA) for additional rights and disclosures.

We collect information in several ways:

• Information you provide. Your name, email address, mobile phone number, company details, checklist responses, and any other information you submit when you sign up, opt in, or contact us.
• Information collected automatically. Device and usage data such as IP address, browser type, operating system, pages viewed, referring URLs, timestamps, and general location, collected through cookies and similar technologies.
• Information from third parties. Information from your employer who operates your checklist program, and from service providers that help us deliver, secure, and improve the Service (for example, authentication, hosting, analytics, and messaging carriers).

We use cookies, local storage, pixels, and similar technologies to keep you signed in, remember your preferences, measure and analyze how the Service is used, maintain security, and improve performance. Some cookies are strictly necessary to operate the Service; others are used for analytics and functionality. You can control cookies through your browser settings, and where required by law we will ask for your consent before setting non-essential cookies. Disabling some cookies may affect how the Service works.

We use your information to provide, operate, maintain, and improve the Service; to send the daily checklist text messages and related reminders you requested; to authenticate users and secure accounts; to communicate with you about updates, support, and administrative matters; to analyze usage and develop new features; to prevent fraud and abuse; and to comply with our legal obligations.

Where applicable law requires a legal basis, we process personal information as needed to perform our contract with you, with your consent (which you may withdraw at any time), to comply with legal obligations, and for our legitimate interests in operating and improving the Service in a way that does not override your rights.

We do not sell your personal information. We share information only as needed to run the Service: with service providers that process data on our behalf under contract (such as hosting, analytics, authentication, and messaging carriers); with your employer who operates your checklist program; when required by law, legal process, or to protect rights, safety, and security; and in connection with a merger, acquisition, or sale of assets, subject to this Policy.

When you opt in, we send recurring automated text messages to the number you provide. Message frequency varies. Message and data rates may apply. You can reply STOP to unsubscribe at any time, or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers and consent are used only to deliver the messaging service and are shared solely with the service providers (such as our messaging carrier) needed to send those messages, and with your employer who operates your checklist program.

We keep your information for as long as your account or messaging program is active and as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You can opt out of text messages at any time by replying STOP. Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. We will not discriminate against you for exercising your rights. California residents have additional rights described in our California Privacy Notice.

The Service is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

We operate in the United States. If you access the Service from outside the United States, you understand your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

Questions about this Privacy Policy or your information? Email us at support@crewcheckr.com.